Contact us
Live chat on every page, email for formal requests, club channels for members.
Live chat
Available on every page. Typical reply: under 2 minutes.
Open live chatsupport@luckybboom.com — for questions about your account and for formal requests. Writing from your registered email address lets us identify you swiftly. Please include your account email and a short description of the matter.
Before a withdrawal
Complete your verification in good time; accounts with pending verification wait longer. Requests are reviewed within two business days.
Self-exclusion and account closure
- Self-exclusion (effective within 24 hours, 6 months at minimum).
- A cooling-off break of 7 days.
- Permanent account closure.
- Password recovery: please use the reset link on the sign-in page.
Operator: MAIREKE LIMITADA (Costa Rica). Licence: Anjouan Offshore Financial Authority.